Our aim is to make the process of booking your school ski trip as straightforward as possible and we are here to support you every step of the way. We will be on hand throughout to answer any questions you may have and support you in any way we can, to make organising your next trip simple and stress free.
Your detailed quote will be included on your trip page. View images, videos and information on your resort, accommodation and the rest of your package. You will also be able to access all the documents you need to get your trip approved.
When you are ready to go we will set up your page so you can launch your trip in the same way you always have. You'll have full access to the system so you can monitor sign ups, send payment reminders and answer parents questions. The trip page becomes an interactive brochure / portal to promote your ski trip and communicate with parents securely and efficiently
Our app works on & offline and has the majority of functions of the desktop version. You want to check something whilst you are on the plane? Update the parents during your tour? Access your insurance policy? Check a passport number? No problem. All data is stored securely and GDPR compliant.
All our trips are inclusive packages based on the criteria we have discussed with you. Our enquiry framework is designed to capture as much of the information we can to deliver quality and efficiency during this stage and after sign off. You are in control, but we can help you by providing a range of useful materials and resources to help get your trip signed off and promoted to students and parents.
Every school is different and has specific requirements throughout the process of launching a trip. You will have a dedicated expert as a point of contact throughout your booking journey with us. They will keep you regularly updated with what's going on and will be on hand to answer any questions and provide whatever support you need. Consistency and effective collaboration are the key.
We are very pro-active in our approach to supporting you whilst you are travelling. Pre departure calls, 24 hour emergency contact, in resort representation, mid tour calls and True North senior management visits are all part of the agenda.
We have worked with insurers to build what we think is the best policy available for schools going on an overseas trip. In regards to Covid-19 and cancellation prior to departure, this is something all insurers are working with underwriters to obtain, but isn't yet available across the travel insurance market. True North has a pandemic guarantee which we will take you through during the enquiry and booking process which covers your group if Covid-19 makes your trip unviable.
We are focused on delivering high quality snow-sports tours and place the safety and wellbeing of students and teachers at the centre of our planning. We strive to surpass the minimum requirements and those used by traditional ski tour operators as described in the True North Travel Safety Management System summary. We understand that schools will want to fully understand our safety policies and procedures before booking and we will work with you to help ensure that all the information necessary to make this important decision is made available.
we can organise inspections visits for you prior to your group trip. We understand that many of you want or have to visit resorts before taking your students and we are very happy to organise this for you. Just let us know at the point of enquiry.
We organise group inspections visits to different places each season. These are the perfect way to explore new destinations, hang out with other like minded party Leaders and spend time with the True North team.
We comply with British Standards 8848 (Overseas Ventures & Expeditions) known within the teaching and outdoor education community as the high standard of risk assessment and safety. When booking with True North you will have access to risk assessments specific to your trip.
Give us a call or send an email using the link below and we will arrange a call to discuss your requirements further